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There is only one solution for this problem--replace the tiles. Some green marbles are very susceptible to curling when they are installed using a water based setting material. The installer should have used a water-less setting material such as... Read More

Q. We have a tumbled travertine (unsealed) stone floor in our shower. I really need to know how to deep clean this floor, as it has gotten bad - a bit scummy, mildewy, and moldy. How should I clean my shower floor? Can you help? A. Keeping your... Read More

Q. I recently installed new tile and mosaic glass tile around my bathtub encloser. should this new installation be sealed. A. Typically glass does not need to be sealed since it is not porous. However if you used cementious grout you may want to... Read More

Why Water-Based Impregnators Leave a Remove Rainbow-Colored Film If your idea of fun as a kid was going outside with a bottle of bubble solution and a wand, it probably wasn’t long before you noticed a weird phenomenon where a swirling rainbow... Read More

It is completely safe to apply an impregnating sealer to stone kitchen countertops. According to a report by the USDA, once the sealer cures it is safe to use in food areas. Wait approximately 24 hours after application before preparing food in the... Read More

All sealers, both impregnators and coatings are designed to slow down the staining process. This does not mean that you can leave the spill on the stone indefinitely. It is always a good practice to clean the spill up as quickly as possible. Note:... Read More

Many brands of grout sealer are available for this purpose; most are easy to apply, but make sure the grout is first cleaned thoroughly. Grout sealers are available at most hardware and home supply centers. TIP Most of the silicone impregnators sold... Read More

This shadow or halo is a sign of moisture in the granite. When the stone gets wet, it turns dark; the granite then dries from the center out, leaving a moisture shadow which has the appearance of a stain. To eliminate this shadow, the granite will... Read More

Q. What is the best way to clean a white marble bathtub? What is the best way to keep it clean? What shampoos and soaps should be used by people in marble bathtubs?   A. The shampoos, soaps, and cleaners you use can damage, stain, or diminish the... Read More

Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell... Read More